I. CONVENIENT ACCESS
Every resident has the right to prompt, efficient service from Village Government. As mayor, I will work to expand the services available and on the internet to meet the demands of the people of Sauk Village. It should be easy to do business with Sauk Village Government.
II. TRUTHFUL ANSWERS AND EXPLANATIONS
Every resident has the right to straight forward and honest information in connection with any significant decision made by the mayor. I will publish and make available the reasons behind my decisions on all significant public matters.
III. QUALITY CUSTOMER SERVICE
Every resident has the right to be treated like a valued customer, with dignity and respect. As taxpayers, residents are customers of Sauk Village and are entitled to courteous, professional service from employees who are intent on solving their problems.
IV. TIMELY NOTICE
Every resident has the right to advance notice of projects and proposals affecting his or her home, business, or neighborhood. As mayor, I will provide citizens with the knowledge necessary to participate in local affairs.
V. INCLUSIVE AND TRANSPARENT PROCESS
Every resident has the right to be involved in government and have his or her voice heard. As mayor, I will create a culture of inclusiveness and maintain open communications with the community. To understand diverse viewpoints, answer questions when able, and promote dialogue, I will hold community forums to meet with citizens and business owners and listen to their concerns.
VI. FOCUS ON RESULTS
Every resident has the right to a team of Sauk Village employees that strives to be the best in the world in job performance. As mayor, my leadership team will model and set a standard for diversity, joy in work, and the pursuit of continuous and breakthrough improvement.